FAQs

  • A digital mock-up is a high-quality digital file that displays how a design or product would look in a real-world setting, such as on apparel, stationery, packaging, or digital devices.

  • We offer a wide range of digital mock-ups including print, packaging, phone screens, laptops, consumer products and more. You can choose from various styles and settings to showcase your designs.

  • Yes! Our mock-ups are fully customizable. You can easily insert your own designs using image editing software like Photoshop or other compatible programs.

  • Yes, all of our mock-ups are provided in PSD format with smart object layers for easy customization.

  • Our mock-ups are compatible with Adobe Photoshop.

  • To edit a ConceptMock mockup in Adobe Photoshop, follow these steps:

    1. Open the PSD File:

    • Open the PSD file in Photoshop. You'll see 4 folders with editable content:
    • Shadows (Optional)
    • Artwork
    • Color Overlay
    • Background

    Note: The layers in green are the recommended editable layers.

    2. Unhide and Unlock Layers (if needed):

    • If a layer is hidden, click the eye icon next to it in the Layers panel to make it visible.
    • If a layer is locked, click the lock icon to unlock it.

    3. Find and Edit the Layer:

    • In the Layers panel, click the Folder > Layer you want to edit 
    • e.g., Artwork > Insert Artwork
    • Double-click the Smart Object layer to open it.

    4. Edit the Smart Object:

    • In the new file, place your artwork.
    • Click Save to apply the changes to the mockup.

    5. Adjust the Color Overlay (if needed):

    • To change the overlay color, select the layer and double-click on Effects > Color Overlay.

    Adjust the color in the Layer Style menu or use the color picker.

    6. Save Your Work and Export:

    • Once you're happy with the changes, save the file by going to File > Save or File > Save As.

    To export, go to File > Export > Save for Web.

    For help, contact support@conceptmocks.com

  • No, we currently offer our mock-ups for personal usage only, not commercial purposes.

  • After purchasing, you’ll receive a download link to access your files. Simply click the link to download the mock-up.

  • Due to the digital nature of our products, we generally do not offer refunds. However, please reach out to our support team if you encounter any issues with your purchase.

  • Once you open the PSD file, double-click the smart object layer. This will open a new window where you can place your design. Save the file and it will automatically update in the mock-up.

  • You can use our mock-ups multiple times for your own projects, as long as they comply with our licensing terms.

  • Yes, we offer custom mock-up design services. Please contact us with your specific requirements, and we’ll provide a quote.

  • Use this text to share the answer to the question with your customers.

  • Yes, we occasionally offer discounts, promotions, or bundle deals. Subscribe to our newsletter or follow us on social media to stay updated.

  • Absolutely! You can use our mock-ups to promote your designs on social media or in ads, as long as they adhere to our licensing terms.

  • You can contact our customer support team via email or through our website’s contact form. We are happy to assist with any issues or questions you may have.

  • Yes, our mock-ups are compatible with both Mac and Windows operating systems, as long as you have the appropriate software.